Work History

Communications Coordinator 01/2014-present
First Base Solutions
Markham, Ontario
  • Planned, documented SOP’s, and implemented the company’s first communications strategy.
  • Scheduling and functional execution of all content marketing and related public facing activities including website and social media maintenance, graphic design, copy writing, blogging, email campaigns, video production, trade show materials, promotions, etc to meet the milestones defined in the communications strategy I developed.
  • Optimizing marketing activities through analysis of interactions with online content.
  • Seeking out opportunities to attend trade shows in under served industries.
  • Assisting with policy development, best practices documentation, and legal interpretations.

Customer Service - Geo Data Sales 03/2012-12/2013
First Base Solutions
Markham, Ontario
  • Order fulfillment for custom geo data and aerial imagery sales including format, projection and datum conversions, photo mosaicking and other requested data processing techniques.
  • Educating customers with a wide range of technical understanding about data products and their uses.
  • Tech support for customers using data products in any type of GIS or CAD software.
  • Collecting and analyzing stats on customer interactions, success metrics, and quantifying time spent.
  • Quoting, invoicing, and routine weekly and monthly accounting routines.
  • Talking with customers to understand trends in various industries to recommend new data products of interest to acquire and sell.

Cartographer / Graphic Designer 03/2009-03/2012
Canadian Cartographics Corporation Markham / Oshawa, Ontario
  • Planned for the company’s transition to GIS.
  • Quality control checks for map content, indexes and layouts for printed products.
  • Redesigned layouts of over 90 best selling folded maps and street atlases.
  • Updated maps and documented changes.
  • Maintained the company’s graphic standards documents.
  • Introduced new procedures to clean and verify index databases.

GIS Technician, Cartographic Team Leader 10/2005-07/2008
Mapmobility Corporation
Etobicoke, Onatrio
  • Developed GIS techniques to reproduce the style of MapArt street maps for print and digital publishing, recognized by Esri's Award of Excellence at its Regional User Conference, 2006.
  • Coordinated with other teams on the organization of QC, database administration and workflow planning.
  • Wrote a comprehensive manual of custom tools, geo-processing models, troubleshooting and other standards.

GIS Technician 06-09/2002, 06-12/2003
Town of New Tecumseth, (Public Works and Development Services departments)
Alliston, Ontario
  • Revised the Town's official plan maps to comply with the Oak Ridges Moraine Act.
  • Created a GIS inventory of the Town's water, sewer and road assets.
  • Assessed the Town's GIS needs to apply for funding through GeoSmart (SuperBuild).
  • Created a digital image archive of building department records to replace paper files.
  • Produced a variety of ad hoc maps for town council presentations and public notices.

Teaching Assistant 01-04/2003
Carleton University
Ottawa, Ontario
  • Provided technical support for the professor of course GEOG2007, Intro to GIS.
  • Answered students' questions about ArcView software during office hours.

Student GIS Technician 01-04/2003
GeoSolutions Consulting
Ottawa, Ontario
  • Recreated the MapInfo training datasets and workbooks to include Canadian examples.
  • Assisted with preparation of maps and demographic data for corporate clients.

Student Remote Sensing Technician 09-12/2002
Canada Centre for Remote Sensing (GeoAccess Division)
Ottawa, Ontario
  • Replied to e-mail requests for technical support.
  • Evaluated data for quality and wrote metadata to accompany it for the GéoGratis website.
  • Ran routines to enhance and update sets of satellite images.

International Employment
English Teacher 08/2004-06/2005
HuTai Foreign Language Primary School
TaiCang, Jiangsu, China
  • Taught English to children at a bilingual primary school in suburban Shanghai.
  • Provided English lessons to Chinese teachers and other staff.

English Teacher 03-08/2004
Interlingua School
ZunYi, Guizhou, China
  • Taught small classes of students age four to adult at a private school in rural China.
  • Edited and proofread English texts for companies and local government.
  • Spoke weekly as a guest lecturer at public schools and universities in Guizhou province.